Privacy Policy
Effective Date: November 1, 2026
Nova Outdoor Lighting ("Nova," "we," "us," or "our") is a trade name of KTPI LTD, an Ohio-based business. We respect your privacy and are committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, disclose, and protect information through our website, www.novaoutdoorlights.com, and related business communications.
1. Information We Collect
Information You Provide
When you request a quote, contact us, or inquire about our services, we may collect:
Name
Email address
Phone number
Property or installation address
Information related to your lighting project
Communications and correspondence with our company
Information Collected Automatically
When you visit our website, certain information may be collected automatically, including:
IP address
Browser type and device information
Pages visited and time spent on our website
Website traffic sources and referral information
Interactions with website content
Cookie identifiers and similar tracking information
2. How We Use Your Information
We may use the information collected to:
Respond to inquiries and provide quotes
Schedule consultations and installations
Communicate regarding requested services
Follow up on previously requested quotes or services
Provide customer support
Improve our website, services, and customer experience
Analyze website traffic and advertising performance
Deliver relevant advertisements and promotional communications where permitted by law
Maintain business records and comply with legal obligations
Submitting a quote request does not automatically enroll you in recurring promotional email or text message campaigns.
3. Website Analytics and Advertising
Our website is hosted by Squarespace and may use analytics and advertising technologies, including Google Analytics, Google Ads tracking, and Meta Pixel, when enabled.
These technologies may collect information about website visits, interactions, and advertising engagement.
We use or may use this information to understand website performance, measure advertising effectiveness, improve our services, and display relevant advertisements on third-party platforms.
The availability and operation of these technologies depend on our active website integrations and applicable privacy preferences.
4. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to support essential website functionality.
We may also use optional analytics and advertising cookies to understand website activity and measure or personalize advertising.
Where required, we provide visitors with options to accept, decline, or manage nonessential cookies. You may also control cookies through your browser settings.
Certain website features or analytics functions may be affected by your cookie preferences.
5. Communications and Marketing
When you contact Nova Outdoor Lighting or request a quote, we may communicate with you by phone, email, or text regarding your inquiry, requested services, scheduling, and related follow-up.
We may also send promotional emails where permitted by applicable law. Promotional emails will include a way to unsubscribe.
Automated marketing text messages will be sent only when the required consent has been obtained. Consent to receive marketing messages is not a condition of purchasing our services.
You may request that we stop promotional communications by following the unsubscribe instructions provided or contacting us directly.
6. How We Share Information
We do not sell customer contact lists.
We may share information with trusted service providers when reasonably necessary to operate our business, including:
Website hosting and technology providers
Analytics and advertising service providers
Installation contractors and service professionals
Business communication providers
Professional advisers or authorities when legally required
Advertising technologies may involve disclosure of online identifiers and website activity to advertising partners for measurement or personalized advertising. Such disclosures may be considered a sale or sharing of personal information under certain privacy laws.
We do not authorize service providers to use customer information for unrelated purposes beyond their permitted services and applicable agreements.
7. Data Retention and Security
We retain personal information for as long as reasonably necessary to respond to inquiries, provide services, maintain business records, comply with legal obligations, and support legitimate business operations.
We use reasonable administrative and technical safeguards intended to protect personal information.
However, no method of electronic storage or internet transmission can be guaranteed completely secure.
8. Your Privacy Choices
You may contact us to:
Request information about personal information we maintain
Request corrections to inaccurate information
Request deletion of personal information, subject to applicable legal and business recordkeeping requirements
Opt out of promotional communications
Ask questions about our privacy practices
We will review and respond to requests in accordance with applicable law.
Depending on your state of residence and applicable law, you may have additional privacy rights concerning access, deletion, correction, or certain uses and disclosures of personal information.
9. Third-Party Websites
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of websites we do not operate.
We encourage visitors to review the privacy policies of third-party services before providing personal information.
10. Children's Privacy
Our website and services are intended for adults seeking residential or commercial lighting services. We do not knowingly collect personal information from children under the age of 13.
11. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our business practices, technology, or legal obligations.
Updates will be posted on this page with a revised effective date.
12. Contact Us
Nova Outdoor Lighting
A trade name of KTPI LTD
Ohio, United States
Website: www.novaoutdoorlights.com
Email: support@novaoutdoorlights.com
For questions regarding this Privacy Policy or your personal information, please contact us using the email address above.